Wholesaler of printer consumables, computer supplies, and stationery.

Information in compliance with the personal data protection regulations

In Europe and Spain, there are data protection regulations designed to protect your personal information that is mandatory for our entity. For this reason, it is very important for us that you fully understand what we are going to do with the personal data that we request. Thus, we will be transparent, and we will give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information. Please, if you have any questions after reading this information, do not hesitate to ask us. Thank you very much for your help.
About us
Below we provide you with all the information about us:
  • Our denomination: Atramentum S.L.
  • Our CIF: B54685573
  • Our main activity: IT consumables distributor
  • Our address: Avda. General Marvá 11-13 Entlo., 03005 - Alicante (Alicante)
  • Our contact phone: 965269585
  • Our contact email address: comercial@muchocartucho.es
  • Our website: muchocartucho.es
  • For your confidence and security, we inform you that we are an institution Inscrita en el Registro Mercantil de Alicante, DIARIO:285, ASIENTO:1809, TOMO:3662, FOLIO:93, INSC.:1, HOJA:A-133352, NÚMERO DE REGISTRO RII-AEE: 7376, NÚMERO DE PRODUCTOR DE PRODUCTO: ENV/2023/000009267
We are at your disposal, do not hesitate to contact us.
What are we going to use your data for?
In general, your data will be used to be able to interact with you and to provide you with our services. Likewise, they can also be used for other activities, such as sending you advertising or promoting our activities.
Why do we need to use your data?
Your data is necessary to be able to interact with you and to be able to provide you with our services. In this sense, we will put at your disposal a series of boxes that will allow you to decide clearly and simply about the use of your personal information.
Who is going to know the information we ask for?
In general, only the personnel of our entity that is duly authorized may know of the information that we request. Similarly, those entities that need to have access to it so that we can provide our services may know of your personal information. For example, our bank will know your data if the payment for our services is made by card or bank transfer. Likewise, those public or private entities to which we are obliged to provide your data due to compliance with any law will know your information. To give you an example, the Tax Law obliges you to provide the Tax Agency with some information on economic operations that exceed a certain amount. If, apart from the aforementioned assumptions, we need to disclose your personal information to other entities, we will request your permission in advance through clear options that will allow you to decide in this regard.
How are we going to protect your data?
We will protect your data with effective security measures based on the risks involved in the use of your information. For that, our entity has approved a Data Protection Policy, and annual controls and audits are carried out to verify that your data is safe at all times.
Will we send your data to other countries?
In the world, some countries are safe for your data, and others that are not so. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not secure from a data protection point of view. If to provide the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission in advance and we will apply effective security measures that reduce the risks of sending your information personally to another country.
How long are we going to keep your data?
We will keep your data during our relationship and as long as the law requires us. Once the applicable legal deadlines have expired, we will proceed to eliminate them in a safe and environmentally friendly way.
What are your data protection rights?
At any time, you can contact us to find out what information we have about you, rectify it if it is incorrect, and delete it once our relationship has ended if this is legally possible. You also have the right to request the transfer of your information to another entity. This right is called “portability” and, it can be useful in certain situations. To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, to identify you. At the offices of our entity, we have specific forms to request these rights, and we offer you our help to complete them. To find out more about your data protection rights, you can consult the website's Spanish Data Protection Agency (www.agpd.es).
Can you withdraw your consent if you change your mind later?
You can withdraw your consent if you change your mind about "the use of your data" at any time. For example, if you were once interested in receiving publicity for our products or services, but you no longer wish to receive them, you can let us know through the form of opposition to treatment available at the headquarters of our entity.
In case you understand that your rights have been unattended, where can you make a claim?
In case you understand that your rights have been disregarded by our entity, you can file a claim with the Spanish Agency for Data Protection, through any of the following means:
  • Electronic office:    www.agpd.es
  • Postal address:    Agencia Española de Protección de Datos    C/ Jorge Juan, 6    28001-Madrid
  • Via telephone:    Tlf. 901 100 099    Tlf. 912 663 517
Filing a claim with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.
Will we create profiles of you?
Our policy is not to create profiles of the users of our services. However, there may be situations in which, to provide the service, commercial or otherwise, we need to create profiles of information about you. An example could be the use of your purchase or service history to be able to offer you products or services adapted to your tastes or needs. In this case, we will apply effective security measures that protect your information at all times from unauthorized persons who intend to use it for their benefit.
Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those that we have explained to you. If, however, we need to use your data for different activities, we will always request your permission in advance through clear options that will allow you to decide in this regard.
Sistema Interno de información:
La vía facilitada por ATRAMENTUM S.L. como cauce de comunicaciones relacionadas con nuestra organización, será el canal ético al que se accede a través del siguiente enlace: https://muchocartucho.canales-eticos.com/
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