MISSION AND VISION
The mission of Atramentum S.L. is to carry out its activity of Sales of computer consumables, continuously improving their quality, being one step ahead of customer expectations.
The future of our organization will be assured through the commitment to quality with the services provided, the service approach to our clients, as well as the qualification and involvement of our employees.
We will support, we will give support and we will also develop an organization that:
- Be focused on continuous improvement.
- It is aimed at satisfying customer expectations and complies with applicable legislation.
- It is aimed at satisfying staff and achieving human development for disabled people.
- It is based on teamwork.
- Communicate openly and encourage responses.
- Ensure proper training.
- Provide a safe work environment.
- Stimulate initiative, innovation and creativity.
- Recognize individual and team accomplishments.
- Delegate decision making to the lowest competent level.
To achieve this, we will set the indicators corresponding to each of the measurable parameters to which we will assign values that will constitute our quality objectives for the set period.
Quality objectives that will accompany this statement and will be jointly reviewed at predetermined periods.
The relationships of our organization, internally with our collaborators and externally with subcontractors, suppliers, and clients, will be honest, objective, and straight, always recognizing the dignity of the person as a member of the team.
We admit that these are the shared values within Atramentum S.L. organizations